Return Policy - Atelier De Vince
Pictures through the internet do not do justice to paintings most of the time, and that is why we insist that collectors should take time to see the painting in person. Purchasing an artwork can sometimes be a difficult and intimidating experience. To facilitate we let you enjoy the art work for 3 days after you receive, and if you change your mind you can then return, and we will pay for the expenses. Here is how it works:
100% Buyer Protection Guarantee details:
- You have a three days from the time you receive an item to decide if you would like to return it. No questions asked.
- In the event you decide to return the item, you simply notify us by phone, or email, make sure we receive your message and we will assist you with all aspects of the return.
- Upon processing your return, we will issue a full refund for your purchase.
- Free Returns: If you decide to return an item, we'll pay the cost of return shipping.
Free Returns details:
- Atelier De Vince will pay for the cost to return your purchase up to a maximum of $100.00 USD. You will be responsible for return shipping costs over $100.00 USD.
- All free return requests will be reviewed and subject to approval by the Atelier.
- Free returns are not available for items damaged in shipment. (These will be handled with the shipping carrier as an insurance claim).
- Items must be returned via a trackable and insured shipping carrier and the tracking information must be provided to Atelier De Vince.